Cuyahoga Falls — Margaret Deacon, an 87-year-old volunteer at Western Reserve Hospital, was recently honored with the United Way of Summit County’s “Outstanding Volunteer” award at the 13th Annual Volunteer Celebration event at the hospital on April 10, 2014.
During the 1950’s-themed event, the hospital also recognized Margaret as the “Prom Queen,” along with Prom King and fellow volunteer Harvey Huebner.
“We strive to cultivate strong, healthy relationships with the community, and nowhere is that relationship more apparent than in our wonderful, dedicated volunteers,” said Dr. Robert Kent, President and CEO of Western Reserve Hospital. “They play an integral role in shaping the patient experience at Western Reserve.”
Serving more than 800 hours annually, Margaret has volunteered over 10,000 hours of her time at Western Reserve throughout her many years of service. As a volunteer department assistant, she helps maintain more than 100 active volunteer files and hundreds of inactive files. She also keeps the department neat and efficient by reporting call offs, scheduling issues and the supply inventory status.
Western Reserve Hospital volunteers assist in a variety of roles, ranging from clerical support in areas such as medical records, human resources, administration and patient transportation and guest services to helping usher patients to appointment locations. Volunteers also provide assistance on nursing floors, surgical wings and outpatient departments.
During the volunteer celebration, guests were treated to a special dinner presentation that included profile videos chronicling volunteer service stories of individuals or groups. Volunteers also received special accolades commemorating each honoree’s commitment and steadfast efforts to serve others in their area.